Your Local ServiceMaster Quality Restoration Vendor for Fire & Water Damage Restoration, Mold Removal and Cleaning Services.
Providing the best via our Quality Restoration Vendors
Established in 1991, the ServiceMaster Restore Quality Restoration Vendor (QRV) Network is an internal standards program that we developed to provide superior standards to the industry. Our program has now evolved into industry accepted and expected best practices as referred to in Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
ServiceMaster Restore closely monitors all members of the QRV network to ensure complete adherence to the following requirements. Each member:
Demonstrates the ability to deliver every aspect of the ServiceMaster Restore service guarantees, including accessibility, response time, communications capabilities, quality results, and conscientious safety controls
Employs integrity in estimating and billing practices
Completes and maintains ongoing employee training programs that keep ServiceMaster Restore on the cutting edge of effective restoration techniques, products, and technologies
Uses the proven ServiceMaster Restore equipment, processes, and products
Performs all services in compliance with ServiceMaster Restore specifications
Meets or exceeds the ServiceMaster Restore requirements for General Liability Insurance and Worker’s Compensation Insurance
Resolves customer service issues swiftly and professionally
Commits to the ServiceMaster Restore principles of environmental stewardship
