From walking a customer through the restoration process, to talking with insurance agents and claims adjusters, to cleaning up water/debris and rebuilding damaged areas, ServiceMaster Restore handles all the details…
Fire damage restoration guide from the experts at ServiceMaster DCS.
Seeing your home and precious possessions consumed by fire can be one of the most severe losses that a homeowner can experience. After such a devastating loss, reassurance comes from having clear guidance and support in salvaging as much as possible from fire damage and smoke/soot damage.
At ServiceMaster Restore®, our technicians are more than talented professionals; they’re caring people ready to get you back in your home as quickly as possible, while keeping you informed every step of the way after a fire damage.
Fire damage goes beyond burning items
- Ash and smoke can continue to cause damage and corrosion to materials if they are left behind.
- Odors from smoke will stay in a room or a home long after the fire and continue to cause problems if they are not removed.
- In a few minutes, walls and other surfaces can be discolored after a fire damage.
- In a few hours, finishes on kitchen appliances turn yellow.
- Smoke causes etching in glass after just a short time, and smoke will tarnish metal quickly.
Not all fire damage is the same. Our fire restoration process is thorough and proven. It includes:
- Identifying the source to determine the type of fire that occurred
- Evaluating the areas that are wet as a result of firefighting that may need treatment
- Remediating water damage (if any)
- Evaluating sensitive materials that may be damaged as a result of smoke and soot particles
- Removing contents from the home after fire damage, including:
– Collecting immediate items you may need for the next seven days such as clothing, prescriptions, toys, school books, business needs, etc
– Packing out the remaining contents for cleaning and storage
- Performing structural restoration, including:
– Removing any charred contents that may seal in smoke such as insulation and burned wood
– Evaluating carpets and floor coverings that may need to be removed
– Inspecting the framing of the house and subfloors for safety
– Treating affected surfaces for smoke odors and sealing to keep any leftover odors from leaking back into the house
- Cleaning, eliminating odors and deodorizing surfaces to pre-loss condition after fire damage
- Returning items to the original location and helping to restore your normal life
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