Quality Restoration Vendor
If you"re part of our insurance company vendor program, we will serve you and
our customers with our top corps of disaster restoration professionals, our Quality Restoration Vendors (QRVs). And if the job requires environmental cleanup, construction services or further contingency planning, we"ll call on our strategic partners to help us get the job done right.
Established in 1991, the ServiceMaster Restore® QRV Network has been a solution for insurance industry professionals in identifying franchisees committed to providing superior, consistent disaster mitigation services.
To earn and maintain QRV certification, each business must:
Demonstrate the ability to competently deliver every aspect of the ServiceMaster Restore® service guarantees including accessibility, response time, communications capabilities, quality results, and conscientious safety controls.
Employ the utmost integrity in estimating and billing practices.
Complete, and commit to continue, employee training programs that keep ServiceMaster Restore® on the cutting edge of effective restoration techniques, products, and technology.
Use the proven ServiceMaster Restore® equipment, processes, and products.
Perform all services in compliance with ServiceMaster Restore® specifications.
Meet or exceed the ServiceMaster Restore® requirements for General Liability Insurance and Worker's Compensation Insurance.
Resolve customer service issues swiftly and professionally. Guaranteed.
Commit to the ServiceMaster Restore® principles of environmental stewardship.
ServiceMaster Restore® closely monitors all members of the QRV network to ensure complete adherence to its requirements.